Amazon Transcribe enables organizations to increase the accessibility and discoverability of their audio and video content. The service is useful across a breadth of use cases. Customer contact centers can convert call recordings into text and analyze the data for actionable intelligence. Media content producers can automate subtitling workflows for greater engagement and accessibility. Enterprises that have archives of recorded meetings can make those archives accessible and searchable by transcribing them into useful text that’s demarcated by time stamps. Also, marketers and advertisers can enhance content discovery and display more targeted advertising based on the extracted metadata from video files.
Job queuing is available at no additional cost in the US East (Ohio), US East (N. Virginia), US West (N. California), US West (Oregon), Asia Pacific (Hong Kong), Asia Pacific (Mumbai), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), EU (Frankfurt), EU (Ireland), EU (London), EU (Paris), South America (Sao Paulo) and Middle East (Bahrain) regions. To learn more, visit the Amazon Transcribe documentation page.